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Buyers Agent Services

For home buyers and property investors

Complete Property Purchase

Complete Property Purchase

Fully inclusive concierge service

Typically $9,000 – $15,000.

  • Dedicated Buyers Agent completing the process for you, from Search to Settlement

  • Highest level of service and support

  • Quoted based on your requirements. Request a quote.

  • Itemised service description below

Purchase Consultant

Purchase Consultant

Co-pilot for DIY buyers

$2,900, including:

  • Advice, guidance and insights to make informed decisions and avoid mistakes

  • Work alongside your Dedicated Buyers Agent

  • In-person planning and strategy meeting

  • Phone, text and email support through the remainder of the purchase process

  • 20% discount on Investigate / Negotiate

Investigate

Investigate

Research and evaluate a property

$990

  • Available as standalone service to any buyer

  • Available as optional extra to Purchase Consultant

  • Itemised service description below

  • Optional extras:
    • 3D Home Scan

    • Building and Pest Inspection

Negotiate

Negotiate

Bid at auction or negotiate with agent

$990 for the first property then

$800 for each extra

  • Available as standalone service to any buyer

  • Available as optional extra to Purchase Consultant

  • Itemised service description below

Complete Property Purchase Service

We complete hundreds of tasks that help you choose the right home

Search

Search

  • In-person consultation
  • Develop client brief
  • Work with you and your finance broker to obtain pre-approval
  • Help you understand government incentives, charges, obligations
  • Work with you to meet our ‘Ready to Buy’ status
  • Search for properties on your behalf, both online and through our network
  • Assess the properties you send us
  • Research and categorise property suitability
  • Critique properties against the brief
  • Work with sales agents to understand property specifications
  • Shortlist and present applicable properties to you
  • Provide a market price estimate allowing you to understand whether you would like to request due diligence
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Investigate

Investigate

  • Attend an on-site property inspection
  • Complete a 250-point Property Specification Report
  • Complete a comprehensive Due Diligence Report
  • Complete a Market Price Report
  • Photo gallery with 100+ images
  • Video walkthrough of the property
  • Liaise with your building and pest inspector and the sales agent to arrange reports
  • Analyse the Building and Pest Inspection Report
  • Answer your questions regarding any of the reports
  • Attend open inspections with you, for properties that you have requested due diligence on
  • Provide advice for renovations or extensions
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Negotiate

Negotiate

  • Discuss and agree on a walkaway price
  • Prepare a negotiation plan, including your price and conditions
  • Liaise with your conveyancer to establish the wording of terms
  • Liaise with your mortgage broker to ensure satisfactory finance
  • Review the Contract of Sale and Form 1
  • Discuss unconditional offers, cooling-off rights, and other considerations

Private Treaty:

  • Engage in private treaty negotiations with the agent
  • Execute the negotiation plan
  • Available all days of the week until negotiations are complete
  • If successful, assist you in signing the Contract of Sale and deposit payment transfer

=====OR=======

Auction:

  • Submit offers prior to the auction if required
  • Buyers Agent Auction Bidding service
  • Register as a proxy bidder
  • Bid on your behalf at the auction
  • If the auction is ‘held over’, continue negotiations under auction conditions
  • If the auction is ‘passed in’, continue negotiations on that property via private treaty if available and under your direction
  • Sign the contract on your behalf as your registered proxy
  • Assist you in deposit transfer

 

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Settlement

Settlement

  • Work with you and your team to ensure you’re able to comply with conditions in the contract
  • Ensure the contract can be successfully executed
  • Liaise with your conveyancer
  • Liaise with your mortgage broker
  • Address any questions you have about the settlement process or tasks
  • Provide you checklists and information for a seamless move
  • Attend an on-site pre-settlement inspection and report to you
  • Pickup keys from the sales agent and meet you at the property on settlement date
  • Explain the Settlement Statement
  • Help resolve any outstanding settlement disputes
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Due Diligence

Industry-leading investigation approach
Protecting you from risks, costs and liability

250-point Property Specification Report

250-point Property Specification Report

  • Per-room inclusions, features, amenities, and ceiling heights
  • Appliances and storage space assessment
  • Positives, negatives, hazards, and items that require further research
  • Street parking, trees, lighting
  • Proximity to neighbours, privacy, noise, and car traffic
  • Safety and security features, fence heights
  • Utility + internet connections
  • …and much more!
Comprehensive Due Diligence Report

Comprehensive Due Diligence Report

  • Sale inclusions and exclusions
  • Door-knocking boundary neighbours
  • Sale and rental history with analysis
  • Title, council, and zoning information
  • Recently approved and active development applications by your neighbours
  • Development restrictions
  • Nearby historic and active sub-divisions
  • Strata or community title assessment
  • Current tenancy information or potential rental price
  • Fire, heritage and flood overlays
  • Impacts of nearby EPA identified issues
  • Utility connections, and impacts of nearby utilities
  • Building insurance research
  • NeighbourCheck; property history and images of neighboring homes
  • Childcare and school information
  • Suburb insights, Walkscore, major infrastructure
  • …and much more!
Market Price Report

Market Price Report

You’ll understand what to offer, after we analyse:

  • Recent and historic comparable sales
  • Data from CoreLogic, Domain, PropTrak and more
  • Suburb insights and greater Adelaide market conditions
  • Vendor motivations and agents actions
Photo Gallery + Video Walkthrough

Photo Gallery + Video Walkthrough

We capture detailed photos and video of the property as part of our Due Diligence process. This is particularly useful for remote buyers, but is still relevant if you’ll be attending open inspections yourself:

  • You’re often focused on the ‘feel’ or layout of the home during an open inspection and miss the smaller details
  • You might forget what each room includes, or where things are located
  • We take photos of features, amenities, equipment, and visible damage so that you have a record of the state and inclusions of the property which can be referenced later for the pre-settlement inspection
bg our advantage

Fixed-price fees, not a percentage

Our fee is the same regardless of what you spend on a property. We’ll negotiate the best deal for you, because our fee isn’t connected to what you spend.

If you pay a Buyers Agent a percentage, then they earn more when you spend more, which creates a conflict of interest.

Flexible options to suit you

Everyone’s property journey is different because buyers each have a unique mix of skills, time, energy and appetite for risk. We offer a range of options to support you how and when you most need it:

  • DIY buyers can select affordable per-property services
  • Buyers that want extra support will benefit from the Complete Property Purchase package
Your Buyers Agent, just a phone call away

Your Buyers Agent, just a phone call away

  • Answers to all your questions at the moment you need them
  • Your personal advocate to reduce uncertainty and risk
  • Quick responses in a fast-moving market
Ellipse

Hiring a Buyers Agent is a good investment for most buyers in both a ‘cool’ and ‘hot’ property market. Here’s just a few reasons why.

In a hot market (good for sellers), a Buyer's Agent:

  • Gets you in the door first, so you’ve got the best chance of moving quickly to secure the property
  • Helps you understand dynamic property prices, and balance putting together a competitive offer but without dramatically overpaying
  • Represents you at Auctions
  • Conducts professional due diligence on a property, so that you don't buy a poor quality property, which is often 'off-loaded' by a seller in a hot market, when buyer's are less picky than normal

In a cool market (good for buyers), a Buyers Agent:

  • Understands the state of the market, even at a suburb level, to accurately price the property and negotiate heavily with the Sales Agent to secure you a fantastic deal
  • Helps you avoid ‘dud’ properties with strong due diligence, because there can be plenty of them sitting around on the market for too long

At Navigate Buyers Agency, we separate our services into the four stages of buying:

  • Search
  • Investigate
  • Negotiate
  • Settlement

If you love searching for property, or have already found a property you want to buy, then you can engage us only for the Investigate and Negotiate service.

If you don’t want us to investigate the property with our due diligence process, then you can just hire us for the Negotiate stage, where we will conduct Private Treaty negotiations or bid at Auction on your behalf.


If you’re just starting or don’t have any particular property you’re ready to buy, then you may like to consider our full service, which includes all four stages. This is the highest level of support, where we handle every step of the process from search to settlement.

Yes, we can. At Navigate, we separate our services into the four stages of buying:

  • Search
  • Investigate
  • Negotiate
  • Settlement

If you have already found a property you want to buy, then you can engage us only for the Investigate and Negotiate service.

If you don’t want us to investigate the property with our due diligence process, then you can just hire us for the Negotiate stage, where we will conduct Private Treaty negotiations or bid at Auction on your behalf.

In South Australia, a Buyer's Agent, otherwise known as a Buyer's Advocate, needs to be a qualified and licensed property professional with Consumer and Business Services. They must hold an active Land Agent or Sales Representative registration to provide services and enter into a Buyers Agency Agreement with a client.

Additionally, they may be members of the Real Estate Institute of South Australia, or the Real Estate Buyers Agents Association of Australia (REBAA).

Note, that the importance of ‘independence’ is so highly valued by the REBAA, that it requires that Buyer's Agent members do not sell property. For example, a Sales Agent selling property, who also wants to service buyers as a Buyer's Agent, would not be able to hold membership with the REBAA.

A Buyer's Agent must be licenced in the state they are purchasing property in.

No.

Like all professional services, there can be substantial and important differences between suppliers that clients should consider, such as:

  • Range of services; do they tailor to your needs 
  • Costs of services; are they practical for your situation
  • Independence; they should not sell property or be part of a sales agency
  • Commitment; do they seem devoted to your experience

At Navigate, we provide a range of affordable services for DIY buyers, where we act as your co-pilot. This can save you $10,000+, whilst still giving you the benefit of a Buyer's Agent at your side.

You need to consider if there is a vested interest. Why would someone work for you for free?

Usually, a ‘free buyers agent’ is a selling agent in disguise. They are being paid by a seller, a developer or someone else. This is the opposite of independent advice. They clearly have a vested interest or conflict of interest, and by nature, can’t provide unbiased advice to you, the buyer.


Services like this commonly connect you only to properties they are selling and might convince you to buy at inflated prices.

Taking advice from a ‘Buyers Agent’ who works for a Sales Office is comparable to having the same lawyer represent both plaintiff and defendant.

If you’re not paying for the advice, that person doesn’t have your best interests at heart (and the law does not require them to).

The fee only changes during the service period if:

  • You upgrade your choice of service, or add optional extras,
  • Your requirements change during the Complete Property Purchase service, and a new quotation is required as per the terms of service

For example, you might start by hiring us as your 'Purchase Consultant', and then decide to add the optional 'Investigate' service for a specific property you're in the cooling off period for.

If you upgrade from the 'Purchase Consultant' service to the 'Complete Property Purchase' service, then you only pay the upgrade fee.

Payments made for 'Investigate' or 'Negotiate' individual services are one-off, and can't be applied to other services.

We sure can! This is part of our Negotiate service.

In South Australia, we can attend and bid for you at Auction as your Proxy Bidder, regardless of whether you are physically present or not. We can sign the contract of sale for you, and assist you with finalising what’s required on auction day if you’re the successful bidder.

A lot of preparation work is completed prior to bidding for you at Auction and is part of our Search or Investigate services. Buying at Auction requires advanced planning and property evaluations in order to reduce risk, ensure a smooth process and obtain a great outcome.

If you’re hiring us just for our Negotiate service, we’ll work to your specific requirements, such as a walk-away price. 

Take the next step in securing your ideal home

Speak to an Independent Buyers Agent, not a Salesperson.